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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The box is wonderful! Everything was connected without problems, everything works. Immediately installed with a flash drive a package of applications for free viewing of movies, videos, free YouTube and so on. The console pleased, works like a mouse and a voice search on board. Absolutely no dancing with the tambourine. I'll buy for my sister now, she also came in a box. It would also work out how to remove the display of the sewn yutyuba.
Before that, I ordered without a voice remote. With the voice remote is generally Super. Fire. Switching became faster and more convenient.
Very good tested and worked device took a while to get, more because the mails even slow. Not taxed. Great device recommend the store.
Product such as your description, order arrived in 20 days, super fast delivery is recommended
It's all on time. Connected in five minutes! On Wi-Fi does not slow down, neither movies nor yutub. With an additional control panel has not yet figured out. With a small very convenient. Excellent thing for this money! Recommend!
The parcel arrived quite quickly. And if the exact-20 days. Packing whole. The set-top box, adapter, remote control, batteries are not included, but there is an HDMI cord. I put it in an ambulance. Everything works. First tried via wifi-works, now works on the network. Completely not yet figured out, but it seems all right. Until I found the screen resolution, but also the picture is excellent. So you can order.
Thank you. Everything came safe and sound. Corresponds to the description.
The prefix is excellent, however, did not immediately deal with the settings. The HDMI cable was not completely inserted into the console,-there was no signal. The only negative,-strongly, it seems to me, it is heated, will have something to farm for cooling the processor.
Zaka I'm calling myself a second prefix with a full set of 4 GB at 32 is very satisfied, everything works well, quickly, everything is clear, I'm very pleased, so I recommend the producer
Product received after a long wait it was opened by customs, and suffered damage to the cutter is unfortunate, fortunately it turns on, it is not the fault to the store I would leave a return after operation
Delivery very fast, are Congratulations! Tested and working, thank you!✅
Best store. Delivery to Algeria in 9 days... Product as on discretion Plus Five
Only received, I will understand, the store, well done, quickly sent
The arrival of the product is in good condition with tight packaging After experimentation is a very wonderful product Thank the store
Works fine. 4G takes WiFi. Downloaded eye TV tricolor everything is fine
Very well packed, and the product equal to shop image for purchase