Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl_Tech_Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm a woman. My parameters: 166 height, about 96, from 80. Took L. Too big, but excellent in height. My husband is 178 height, from 102, 110, he is just right in size, the volume is not enough, it seems to me, but everywhere, entered, and nothing presses, says In the photo he is.
Everything as always, super fast and high quality! I try to buy for sale. Photo slightly distorts color. I took another pants a second time to my husband. I choose the size according to the table. 174 good for growth, the fabric is a little softer than the first, I took blue ones earlier, when washing, the paint “goes away” a little although I wash it special. By means. Well, it is clear there is a lot of cotton, there would be synthetics, the paint was not washed out like that.
The quality is good, the footer three-strand, respectively, began the thread loop, on the height of 183 and size 52 took XXL, in the Belt and hips of super, order of 4 items came two pieces, first is faster than a month, second one and a half
The pants are great, the height of the 173 is perfect, the material is with insulation, and the pants are not huge, overall super! Reached Chelyabinsk in 3 weeks
Pants for me seemed short, for height 175 and size 42 ordered L, although at the outset and elastic, but the top is large, warm)
Good, tight pants. On height 173 and weight 65 kg Took XL and turned out to be a bit too big. But lie freely
Incredible to the touch and very good in appearance. Everything was well packed
Order your size of the Russian Federation, the first time ordered L, turned out to be great, now came for a smaller size and it's much better! The material is pleasant, I recommend. Let's see how they will be worn, with time we will complement the quality. Came quickly to St. Petersburg, in less than two weeks, about 10 days.
The quality is good, I like it. Do not shine through for autumn, spring, summer. Excellent. You can walk in winter. Who's not really a roller, like me, for example. Color black, sewn well, pockets comfortable. I took the size L for height 180, weight 70, hips 95, waist 65. They sat down well, freely.
Very cool pants, 185 height, weight 95 is the biggest size fit
The quality is good, the size is true for the fat person, the Chinese people can't understand the saving is for the thick, the color is the same
The product is of excellent quality, but the length is 2 cm shorter My 184 height (ordered 31 size) Length in 101 description
Cool pants, but it seemed that the length is short, I chose the size so that there were 180 norms in length, the total is slightly short. Are sewn, of course, as all of this brand is very neat. Pockets are very deep. The fabric is soft. In Novokuznetsk came in 2 weeks
I apologize for the Sucks quality of the photo, shot on the intercom. On height 174, and weight 70, L came up perfectly. In the photo with pants sweatshirt color navy blue fleece, too L Branded packages, top material, the smell is pleasant.
I took it not for the first time-almost all the colors of my husband were bought. He likes very much-Cotton, the body is pleasant. At 175 height and 67 weight take L-the husband loves more freely.
It's good, I think it was possible to take a smaller size, I have 177 cm height, 90 kg, waist 95, hip 103
Pants pantsFinally warm, ass won't die. Very pleasant feeling from the pants. At home 17-18.
Nice pants. On height 175 cm and weight 80 kg bought size XL. Sit well. But if the pants were slightly longer, it would be quite perfect.
Excellent. Nice start. Take the second. This time for size smaller per man 182 cm height weight 76 kg
Height 179, weight 72, the quality is excellent, the seams are even, the fabric is dense