Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl_Tech_Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is so cute and comfortable, a little long, but 5'3 for reference. I can't make things roll, these pants are super flattery
Very funny pants! The material is very interesting. That the middle between cotton and polyester. With a size-right guessed. On my 2XL sat-normal. For your money-the very thing!
Very cool pants. On the growth of 187, lean physique took 3XL, came up perfectly.
I love these pants I wish I sized up a little to gwt the baggy look but I’m 5’1 and around 120 pounds and they fit perfectly. I got a small. If you want a baggy look go up a size shipping was around 2 weeks
Pants are excellent, came very quickly, the quality is good, all the pockets are normally caught. On height 190, weight 85 took 3XL, came up perfectly. So consider this moment
uk delivery about 2 weeks. ordered 2 sizes larger and fit perfect. nice trousers but also cool if pulled up as shorts.
Ehh I was excited to receive this pants, arrived well packed, about size-perfect, quality material could not ask better, very cold resistant, the details are the reason I have bought it KK so wonderful, and reached early, super recommend.
A little bigger than I thought, but it's still cool.
excellent service and excellent high quality of products. excellent communication of company. very happy to made my shopping with this company. satisfaction
Frankly I expected nothing and I was even a little scared in terms of material and size but it is clearly above my expectations, the material is pleasant and the size is perfect, just the inside of the pockets in camouflage and materials not very pleasant I think it can be improved but otherwise nothing to say frankly perfect
The perfect product. It came to Me before 10 days. I 'd practically have to come on September 26th, I think. But he came to me six days earlier. 20/9/22 all cool
The ankles are a tiny bit tight but I have incredibly thick calves so I don’t think that’s the pants fault. These may be the most comfortable pants I’ve ever worn. Plus so many pockets!!
Honestly alot of room and fits perfectly even when weighed down i use them as work pants. Will buy again.
SUPER FAST SHIPPING. estimated arrival was Feb 2, arrived Jan 18. ordered Jan 8. LOOKS LIKE LISTING Material looks and feels nice on my skin LARGE pockets
Norm pants, but it's better not to take such, because everything is hanging, and as if I went to dig potatoes in the village, but I like when everything hangs. Took for 1360r. It's a pity that these ropes can not be removed would be even cooler. The material is not on the hot summer exactly, spring and autumn think more suitable, as inside there is a thin warm layer
they're so comfy and good quality! well worth the price
Items are great but it took 2 months to get here more photos @katanakaedehara on insta
The happy child, so waiting for your gift. Good quality fabric for winter more than anything. But very cute. Exact size. 14 years old is 17,3 50k
i love these pantsss. i’ve been searching for the perfect ones and these are it! i got a size large and they fit perfect but i could’ve went a size down if i wanted to. i’m around 170lbs with a smaller waist but big thighs. i’m 5’3 and these pants are past my ankles. super cute, will be wearing this to school soon
The pants are super. With the size guessed, sit great, look too. I thought the material would be like HB, but it's so rustling About a month delivery to the Krasnodar Territory.