Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl_Tech_Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Synthetics of course galmay)))) but looks good. The main thing my husband likes. Delivered fast enough
Arrived like 10 days before. Sit perfectly (180cm/80kg). Thin but warm fabric, with a little shine. All the pockets are real.
Pleasant sweatshirt, thin of course, but so norms
I pedi xxl, I think it will be small but the fabric is elastic, it's for a gift, it's but let it stay
Lovely clothes, warm and cozy! Thank you very much Company
Good thing I ordered XL. The sizes are small.
All right, the only thing is that it's a little thin.
Cute sweatshirt. The quality of the material and tailoring is not to say super, but great for your money. Sweatshirts made of spotted material in quality seem to be slightly better than solid color.
Thank you very much, for the spring OK)
I didn't like it.
20 days to Mo, 179/80 kg just. Thin, but the fabric is pleasant, the pockets and the hood are very small, and with the size do not change ((
In general, a normal sweatshirt. At home I wear 50-52 size. A little too big, but not critical. The hood is small. Eslin head, then vnatyag.
Arrived quickly. It's fine (which doesn't bother me) and the main zipper might go a little better, but I really like it. Feel good, loose, but. Not too much. I am thinking of buying another one color and one size less (I measure 180cm and weight 81 kg).
Perfect for 1,88 meter and 105 kg. Not very thick but very pleasant to wear. Very satisfied.
Good quality, nice material. Quite thick fabric. Very happy with my purchase. I recommend. Very fast delivery
Perfect L as it should be if you wear an L is the good if you buy one more size it will make you big
Height 181cm 68kg XL size fits well. Delivery is scheduled to arrive on the 26th It's fast with the 20th arrival. It is perfect for wearing during liver season. I'm satisfied with the price, so I'm thinking about buying other colors.
The order came in 9 days, nice fabric, sits well. Height 164, weight 70. Size M
It's perfect, it's the second I ask
Although it is lighter than I thought, they keep warm