Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl_Tech_Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ideal for when the Chusco does not put the air conditioning in the pie-mint flashlight, the 4800mAh option comes to charge a smartphone and 1/2. The fan much better than the previous ones I 've tried two AA batteries, hitting the speed selector. A tip! Choose the 4800mAh version, as you want to use it from portable battery, the basic version will stay very short.
Beauty!
Different lamp, three speed settings, built-in flashlight, enough to hold the button to turn it on. Price 1017 $ discount. Looks very modern, stylish, small size, no battery, and battery. Decided to choose white color, before buying hand vac Xiaomi. Thank you, it is incredibly, the prosperity of your store)
Excellent, and frankly more powerful than I expected easy to use
Stunningly comfortable thing. Well holds the charge, works for a long time, blowing at three speeds -That's powerful. The phone can be recharged, the flashlight is bright. Total-miracle
There were two models to choose from and I took the strongest, the truth surprised me, quality/great price. And then bring the light is a plus I liked. It looks strong and compact. It weighs a little but to carry it in the bag it's very good. It has 3 speeds. I recommend.
Absolutely worth the buy! It keeps me nice and cool during this hot summer and I love how it’s a fan, portable charger, and flashlight all in one. The fan is strong enough, and the flashlight is very bright. It’s small enough to fit well in my pocket and it’s not uncomfortable to hold at all. Also to mention that it’s a cute design. Great for camping trips! One last thing I love about this feature is that the fan stops when I put my finger through it, very useful safety function! 10/10 I recommend :)
It has 3 speeds, has powerful flashlight, type C for charging, comes with cable, is perfect, thanks a lot
Came quickly. It has everything listed, the only thing is it can’t stand straight up like it shows on the box. The flashlight works, you just have to hold the power button down. It also comes with a charger, and it is fairly quiet. It might not seem that way since you hold it close to you though lol
3 breathing powers. Good grip. Light. Very fast delivery. Easy to use. Lamp included.
Light and compact fan, there are 3 speeds, a flashlight and the ability to charge other devices-convenient. You can put it on the table or hold it in your hand. Despite the impressive volume of the battery, not as heavy as originally thought. Blowing good.
Fan Super I really liked. Fast shipping. I recommend the store. Thank you
Is too cute several speeds practical and works great as well as a fan on foot if no better will order another for my mother do not hesitate smaller integrated lamp
Awesome! Came just in time for summer, it came pre-charged so I was able to use it the day it arrived. Works perfectly.
Almost 50H on low, and almost 12H on high power!