Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl_Tech_Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
store did everything he ensure. very fast sending, very fast delivery exactly the date he ensure for receiving it here in greece, very good package, full packed order, exactly as it shows. works for now satisfying. thank u seller . i totally recomend u
The goods were sent quickly, delivered by a courier, everything works fine
The prefix came quickly. Packed perfectly. Now I will change the cooling radiator and sew on the ATV firmware.
Product as described, in response, very fast.
It's to operate 6 days. Thank you very much Seller and logistics! Well packed, whole box. Would recommend store!
Compared with X96 mini-top, a clear picture. Delivered within 2 weeks, I recommend.
Everything works, does not tupit... heated, but within the norm... applications are downloaded, but not all... the main wife is happy: he can see what he wants and when he......
Perfect ,nice product for everything
The prefix is excellent! The only thing-in the play market it is seen as a phone and many versions of programs are set Mobile, not for smart TV.
Very happy with this purchase, fast shipping and very good product. I recommend
Comply with the specifications and working, already had a cooler, put four feet in cooler on top and turn the cooler down to pull the air, but the tv box on, the temperature is around 44 degrees.
It came fast and well protected. It's to give away, which is why I haven't employed him yet. But it looks quality and very functional with its command. It also features a special HDMI socket for 4K! Not all of them have it. I hope you enjoy it.
Arrived in 15 days. No fees. Device running perfectly. Put a cooler and keeps the temperature between 53/55. Very satisfied.
Perfect as description looks good still not tested in a few days'll try it and let more reviews. Seller highly recommendable
Thank you very much, I am very pleased with the smart box-Om, it was well packed, the store quickly sent. included, everything works fine. it works quickly and does not hang.
order received thanks to store.....
The prefix is good, the processor s905x4 60-90 degrees. Bought for Dolby 5.1. But as it turned out, the video of this format reproduces, but does not pass on SPDIF (port working). They say there is no such firmware. Today I bought a Xiaomi TV box S, 5.1 works on it. So keep in mind who buys sound 5.1
nice product and fast shipping and I bought this product 3 times every time order 5 boxes i like it and This box is fast and smooth to use for play store and setting and anything perfect , thank you
Corresponds to the description. Before that, there was a h96 pro h3-stood on the projector, but it has long stopped updating the normal application and it began to slow down strongly. This "unit" connected to the projector simply "flies"! Bold Plus is an Ethernet port, connecting to a home router instant))) two USB ports. Android 11! Programmable remote-5 buttons programmed on the projector function-very convenient now, instead of 2 remotes one. On blowing a small fan (on the clothespin) is always attached nearby, so there are no problems with overheating, even in the heat.
From this store have bought several times am very satisfied, can only recommend. Fast shipping, Super
The prefix of good quality is very fast to respond 4 K works well 8 K begins to overheat. It is desirable to change the radiator on the processor on a larger one. There is one minus only 2 USB sockets.