Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl_Tech_Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product and very fast to connect to mobile!
Auditioned over 10 meters and work perfectly. Great Sound. Yet am testing and had no problem. Recommend.
The microphones arrived quickly, they work perfectly even by the Wall, sound is good, no hiss and noise by wind.
very good product like in photo high quality already 3 person ask me this product
It came all right, the product looks good quality
Absolutely amazing, was just plug the iPhone and start using. Recommend too!
Looks awesome and good quality, Premium service! Considered the distance It was fast delivered!
Exactly as I expected soon arrived auditioned, am very satisfied with the product, with no incidence in delivery.
He is the best store very good quality his microphones, I recommend it to 100% came super fast for my country I arrived protected and everyone working perfectly thanks seller I made the order for my company and I am very happy after using it I would buy it again everyone.
Super fast shipping. Everything is working properly, good quality. Totally recommended.
Quality product. Exactly as described and works flawlessly. The noise reduction in this is absolutely incredible especially for such a price. I love this product and I recommend the store.
Super fast delivery! And quality surprised me!!!
So far I haven't tried them, but I have a microphone equipment and they work perfectly both the Type C adapter and the adapter for the IPhone…
Excellent Product
Work well, long, lapel dress stretch cotton boxer boxer for Sharp new Sound Heavily or four key
Arrived very well packed! Thought, unfortunately not served my cell J8 am looking for an adapter to use it! Arrived very early it was 26/07 congratulations involved the speed
The article came how I wanted it Arrived fast in good condition thank you good worked God bless you amigó
The price paid very worth, the product is very good have a great performance and delivers very well intended function even better than other more expensive models. I am very pleased and recommend the product.
Product is like on description. Easy to use and good sound recording.
Great sound, works perfectly on my old iPhone 7 plus. Awesome for newbie vloggers like me in my Ginoong Goals YouTube Channel. Check the review and testing.
Super recommend, very serious and reliable company. Congratulations most excellent work and thank you for being true, about the product description. Will buy several…
The best cost-effective! Works perfectly on S21 Ultra. Amazing quality! Arrived very fast! Recommend!
Microphone is very good. Meets the price that is paid. Satisfied with the purchase, recommend.
Amazing product, high quality I recommend for many people! Arrived here in Brazil before time. Amazing product!