Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl_Tech_Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm happy for the item, it came earlier than expected, everything was intact, I recommend the store.
Excellent microphones, is completely fulfill invested in them money. Match the photo and description. There are instructions in English. Packed in simple package phony. Seller sociable and very helpful. Recommend to everyone!
Very good mic good quality. Unfortunately it is. I come in one packaging. Only in film wrapped up. But all good
The product arrived very well and works quite well. Highly recommended, the audio is recorded clean.
Very good product for the value that it is very worthwhile. Surprised positively, just missed a case to keep them fine. Take 30 days to arrive.
Arrived early and intact working perfectly.
Identical to the product description.
I arrive a few days after the stipulation. Works correctly though it comes as shown in the photo
Took TIPC with 2 microphones, checked, very good sound. Recommend. Packed well, everything is whole, + charging instruction
It works. It can early also. I was surprised by how fats it was delivered. I got exactly what I ordered although the manual description is a bit different from the product. All in all I think it is good
Arrived well packaged and well protected like
Good quality, small and light, comfortable to hold. When it is used for clothes, the weight will be very light. I usually record outside, and sometimes when I live video with others, it will bring very good results. The recording effect is also more obvious.
The radio is clear and no noise, very convenient to carry. The sound is very clear, no lag, no noise, and the filtering effect is very good! This is more convenient and faster than a mobile phone. It is very practical for live broadcast and video recording. After wearing it, there is no noise and the sound is pure.
Tested, the effect is good, the operation is simple, the sound is clear, clearer than the original sound recording of the mobile phone, convenient and practical, especially for mobile shooting, no longer worry about the sound problem, small things, big effects, it is very convenient to record something, it is very suitable for Android phones
This plug-and-play is completely convenient. The most important thing is that there is no noise. The sound is recorded very clearly. There is really no noise. The video sound is no longer a headache for us. Use it, it's great
For foreigners. Price as long as the function is. The sound quality is excellent come into being and the horse Nail Box four. Just phone self recording and similar. What 시간 goes the battery tested yet did not see.
The order took 17 days to arrive (12 days before). The package came very safe, the box came as new. Microphones meet the description. Testing them on the cell phone works perfectly, rather than well. Seller 100% recommended
Excellent experience in shipping and product image is the one I received as the one they show. Already charging for the first tests.
Product identical to the description. No worries fast delivery product that seems of quality first successful connection
It is really wonderful Arrived before set time Thanks for the store❤️❤️❤️
Work perfectly! Recommend buy already with the adapter for iOS.