Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Javier Turcotte –
They offer good value, though they’re too tight on the sides, causing discomfort.
Noelia Aufderhar –
They function excellently, not much more to say.
Thad Ferry –
Ideal Y2K shades, comfortable and well-fitting.
Ulices Wisoky –
Appreciated receiving exactly what was ordered.
Gretchen Heidenreich –
Perfect for my needs.
Rosalind Keebler –
Purchased for a high school freshman, both pairs are durable and properly aligned, offering fantastic value.
Shyann Anderson –
Excellent quality, my daughter adores them and has already taken them to the beach twice. Definitely recommend.
Jennifer Mosciski –
Both pairs of these sunglasses look cool and fit nicely, being lightweight and worth the investment.
Jabari Huels –
Adorable and flattering, they’re ideal for any party or rave, enhancing every outfit. Survived a four-day camping music festival without loosening. They even include a spare screw for adjustments. Essential for your accessory collection, great value for purchasing two pairs.
Elsa Volkman –
I’d repurchase them after losing my first pair. They’re incredibly affordable, although they offer limited visibility in bright sunlight.
Gabriella Zemlak –
They’re large but fit perfectly in reality.
Russel Deckow –
These have become my go-to glasses for going out.
Earl Connelly –
I feel irresistibly sexy and stylish with these on.
Reina Wintheiser –
The wrap-around design of these sunglasses is fantastic.
Luther Ryan –
You get the quality you pay for. The lenses attract fingerprints and smudges easily and are challenging to clean. While the design is appealing, they feel like something you’d pick up at a gas station.
Giovanni Stokes –
These glasses have been a boost to my self-confidence, attracting positive attention from my peers. Everyone loves them, comparing me to Ray Charles, which is pretty cool and unique.
Deangelo Hackett –
Incredibly fashionable.
Jared Von –
Fell in love with the style and comfort of these sunglasses.
Andre Bogisich –
Exactly what I was searching for. Given my history with sunglasses, I don’t invest much in them, so these are ideal. Affordable and less painful to replace if broken.
Alexa Padberg –
Absolutely adore these sunglasses! They’re the perfect quirky addition to any outfit, making it more playful and interesting.
Monique Hartmann –
These are fabulous accessories, arriving in excellent packaging and offering great quality at an unbeatable price for two pairs. Highly recommended to prospective buyers!
Matteo Johnston –
These sunglasses enhance any outfit, offering both style and comfort without slipping. They’re lightweight, frequently worn for their fashionable appeal, and effectively block bright sunlight with their dark, yet clear lenses. I’ve received numerous compliments, thanks to their Y2K sport shades trendiness. Available in various shapes, colors, and sizes, they’re highly versatile and recommended for everyone.