Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Korbin Legros –
Loved them immensely.
Charley Lang –
Lightweight yet solidly built for the price.
Teresa Upton –
Super cute and lightweight, they complement every outfit beautifully!
Jennie Legros –
Both my boyfriend and I love them!
John Kshlerin –
Surpassed expectations with their lightweight, sturdy build, and they look more expensive than their price. Highly recommended.
Hester Quitzon –
Matches the advertisement perfectly, good quality, and modern. Definitely recommended.
Joanie Torphy –
Super cute, mostly worn on my head, they’re sturdy and a great pair of sunglasses.
Maiya Sauer –
I adore these glasses! They match any outfit, simple yet significantly enhancing your look. Absolutely worth the investment.
Alexandrea Hyatt –
The quality and price are amazing, feeling sturdy and very comfortable.
Zachariah Prosacco –
Exactly what I was looking for, affordable and sturdy without concern for breakage.
Jade Schowalter –
These glasses have been perfect for LED light therapy, offering strength and protection while fitting comfortably.
Sim Smith –
I love these glasses for their comfort and value.
Trey Legros –
No complaints, exactly as described.
Kellen Hyatt –
Excellent product for the price, with an interesting shape.
Wava VonRueden –
The material and quality met my expectations, including a pouch, cleaning cloth, and a screwdriver keychain for on-the-go adjustments. Extremely satisfied.
Garrett White –
These glasses add an extra flair to every look, elevating your style.
Elyssa Zemlak –
Absolutely adore them!!!
Coralie Rosenbaum –
Really liked this product, a great accessory for outfits, offering comfort and value.
Paul Haley –
They met my expectations perfectly, sturdy, trendy, and enhance any look.
Julia Ortiz –
These glasses are fantastic, looking great on anyone and complementing any outfit.
Alessandra Steuber –
Impressed by the quality, I sought red/pink tinted lenses and found this two-pack with a classic black, which was an unbeatable deal.
Zakary McCullough –
The comfort and feel of these glasses are amazing.
Aileen Breitenberg –
Absolutely love these, wearing them everywhere. Purchased for a school dance, but they’re too perfect to wait. Slightly transparent, but that doesn’t bother me. Excited to buy more. Highly recommend.
Vern Littel –
Loved everything about these glasses, from the color to the fit, capturing the early 2000s vibe I wanted.
Salvatore Schulist –
These glasses are lightweight and don’t pinch, offering excellent side sun protection.