Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Rose Mayert –
These earrings are absolute stunners! The craftsmanship is impeccable, and they add a touch of elegance to any outfit. I’ve received numerous compliments whenever I wear them, and they’ve quickly become my favorite pair of earrings.
Bradley Cormier –
I recently purchased these earrings and I’m thrilled with my choice! The design is unique and eye-catching, and the quality is excellent. They’re lightweight and comfortable to wear, which is important to me. I love how they add a touch of elegance to any outfit, and I’ve received so many compliments on them. These earrings are definitely a must-have in my jewelry collection!
Mallory Herzog –
The earrings arrived as expected, and the seller even included extra earring backs. What a bonus! I love it!
Emilia Kulas –
They’re a bit small but incredibly cute, and I would definitely purchase them again!
Heidi Keeling –
I purchased two pairs for each cousin who is in the choir for Christmas. They were not only ideal but also came in a lovely box, saving me the trouble of wrapping them! Win-win situation!
Ulises Durgan –
I recently purchased these earrings and I’m so happy with them! The design is unique and eye-catching, and the quality is excellent. They’re lightweight and comfortable to wear, which is important to me. I love how they add a touch of elegance to any outfit, and I’ve received so many compliments on them. These earrings are definitely a must-have in my jewelry collection!
Wanda Rolfson –
Absolutely loved it, perfect for the music enthusiast in your life! I purchased this as a gift for my husband on our 38th anniversary, and he was thoroughly delighted by it.
Celia Kuhn –
I’m thrilled with these earrings! The quality is excellent, and they’re so comfortable to wear. They’re definitely my go-to earrings now.
Kristin Murazik –
I couldn’t be happier with these earrings! The design is exquisite, with the asymmetric notes and shimmering zircon stones creating a captivating look. They are expertly crafted, with attention to detail evident in every aspect of the design. Despite their intricate appearance, they are lightweight and comfortable to wear. I love how they add a touch of elegance to any outfit, whether it’s a casual day or a formal occasion. The quality is outstanding, and they have quickly become my go-to earrings. I receive compliments every time I wear them, and I highly recommend them to anyone looking for stylish and sophisticated jewelry.
Roel Gottlieb –
As a pianist, I find this piece beautiful and truly appreciate it. Thank you.
Christa Jast –
Although they were slightly smaller than expected, I loved them.
Braulio McDermott –
I recently purchased these earrings and I’m thrilled with my choice! The design is unique and eye-catching, and the quality is excellent. They’re lightweight and comfortable to wear, which is important to me. I love how they add a touch of elegance to any outfit, and I’ve received so many compliments on them. These earrings are definitely a must-have in my jewelry collection!
Krista Runolfsson –
I’m in love with these earrings! The intricate design and sparkling stones make them stand out beautifully. They’re perfect for everyday wear.
Hardy Bogan –
I bought these for my 13-year-old daughter who plays in the school band, and she absolutely loves them!
Carol Bergstrom –
They’re very elegant and well-crafted! Just perfect for my 13-year-old musician!!
Judy Lesch –
Being a lifelong musician and pianist with several piercings, I find these earrings to be exceptionally charming when paired with piano-themed or other music-inspired earrings. Their small size makes them suitable for cartilage or tragus piercings.
Alexander Batz –
These earrings exceeded my expectations in every way possible! The combination of the asymmetric notes and sparkling zircon stones creates a stunning visual appeal. The craftsmanship is impeccable, with attention to detail evident in every aspect of the design. They are comfortable to wear and add a touch of sophistication to any outfit. I’ve received countless compliments on these earrings, and they have quickly become my go-to accessory for both casual and formal occasions. The quality is outstanding, and I appreciate the versatility they offer. If you’re looking for elegant and stylish earrings that make a statement, look no further than these gorgeous pieces!
Marjorie Stanton –
These earrings are absolutely gorgeous! I recently bought a pair and I’m so impressed with the design and quality. They’re lightweight and comfortable to wear, which is important to me. I love how they add a touch of elegance to any outfit, and I’ve received so many compliments on them. These earrings are definitely a must-have in my jewelry collection!
Zoe Okuneva –
My daughter adores these earrings. The variety of backs included was a nice touch!
Norene Smitham –
These earrings are gorgeous! The asymmetrical notes and shimmering stones make them so elegant. They’re lightweight and easy to wear.
Freda Lynch –
These earrings are absolutely gorgeous! I love the design and the quality is fantastic. They’re lightweight and comfortable to wear, which is important to me. I’ve received so many compliments on them, and they’re perfect for any occasion. Whether I’m going to work or a night out, these earrings add a touch of glamour to my look. I highly recommend them to anyone looking for stylish and versatile accessories.
Lamar Donnelly –
These earrings are absolutely gorgeous! The combination of the asymmetric notes and sparkling zircon stones creates a stunning visual impact. They are beautifully crafted, with attention to detail evident in the intricate design. I love how they add a touch of glamour to any outfit, whether it’s a casual day out or a formal event. The quality is exceptional, and they are comfortable to wear all day long. I’ve received so many compliments whenever I wear them, and they have quickly become one of my favorite pairs of earrings. If you’re looking for elegant and versatile earrings that make a statement, these are perfect!