SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl Tech Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The opal predominantly features a milky white color with some colored sparkles when the light hits just right. The gold frame around the opal offers a striking contrast, making this necklace stand out from standard heart or teardrop designs.
I'm astounded by the beauty and quality of this necklace. The opal is stunningly beautiful. The design is unique, and the pendant size is ideal—not too large or small. I'm highly impressed and wholeheartedly recommend it.
I'm totally in love with this necklace for its adjustability and great look, which pairs well with summer tops, allowing it to rest directly on the skin—a real plus in climates where summer is brief. It's a compliment magnet, making me feel fantastic every time I wear it. While it's not the highest quality, it hasn't tarnished yet, so I'll enjoy it as long as it lasts.
It's absolutely beautiful and delicate. I'm very impressed with this item.
I adore it; it's so charming and looks just as it does here. I hope it doesn't become rusty or tangled like some inexpensive jewelry. There's a bit of hope that it will last longer since it appears to be of better quality than other low-cost jewelry. Initially, I'm quite pleased with it. I'm glad I made the purchase.
I appreciate that the charm isn't too small.
As a big fan of "Tangled," this necklace was precisely what I wanted.
I found it super nice. I loved it.
It's really adorable.
Truly amazing and matches the photo accurately.
It's the perfect size and I love using it.
It was exactly what I've been searching for! Absolutely adorable!
My cousin was thrilled with it! It resembles the sun from "Tangled," and she's a huge fan.
The sun necklace shines beautifully, especially under sunlight, and seems to be of good quality. I haven't seen any discoloration or turning green on the chain or any part of the necklace. Even my 1-year-old frequently grabs and pulls on the chain, but it has remained intact. I would recommend this necklace as a great buy for the price.
For the price, it's very nice! It also arrived promptly as promised.
She was delighted with it.
There's nothing about it I dislike.
It's very nice, thank you.
It's a cute necklace and makes for a great gift.
It has the right look and fit.
It's both very cute and stylish.
Suitable for daily wear...it's very attractive.
It drapes beautifully, with the stones looking pretty and appearing more expensive than their actual cost.
Both my niece and I love these necklaces; they're very nice, garnering plenty of compliments.
I was really impressed with this necklace! After gifting it, I'm now considering ordering one for myself.
The product was fantastic! I ordered four of these necklaces for my bridesmaids, and each arrived in perfect condition. I highly recommend them.
This necklace is among my favorites.
This piece is absolutely adorable, though I find the chain's linking mechanism a bit confusing, leading to frequent tangling. That's my only gripe!
I've received several compliments on this very pretty necklace the first day I wore it.
Despite my concerns about potential tarnishing due to its price, it has remained in pristine condition even after weeks of wearing it during exercise and showers. It's truly beautiful, receiving lots of compliments, and the pendant size is just right.
This necklace is adorable.
The necklace wasn't quite what I expected, appearing more glittery than opal-like, though it's still pretty.
It was purchased for my granddaughter's prom dress, and it looked stunning with her outfit.
The item matched its description on the seller's profile perfectly. It's a great product, and I'd happily purchase this item and from this seller again without any issues.
I was hoping the first layer of the necklace would be slightly longer, but as someone who enjoys chokers, it turned out to be perfect for me. It's definitely a bargain for the price!
This necklace is simply gorgeous 🤩.
I receive many compliments on this very pretty necklace.
I was skeptical about its quality given the price point of $15. I nearly passed on it, but my granddaughter found it appealing. To my surprise, it turned out to be of decent quality, making it a nice piece of fantasy jewelry for a teenager, though I would wear it myself. It's true to the picture but came in a plastic bag, so those gifting it might want to consider better packaging. All in all, I'm not disappointed.
My daughter had her heart set on this necklace, and her excitement upon its arrival was palpable.
I'm in love with the sun pendant; it's incredibly pretty.
It arrived in perfect condition, with no chips or damage, proving to be a worthwhile purchase. It's very attractive, and I find myself wearing it constantly.
The quality and beauty are good, though it feels a bit delicate.
This necklace makes an excellent gift for friends; it's quite lovely.