SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl Tech Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've found the perfect work shoes in these mules. Having ordered them a few weeks back, I've worn them frequently, and they've maintained their brand-new appearance. The fit is spot on, thanks to the accurate size chart provided. They're not just comfortable for long hours at work but also add a cute touch to my outfits. I'm really impressed with their durability and style, making them a great addition to my shoe collection.
My satisfaction with this purchase is through the roof! Everywhere I go, I receive endless compliments, which speaks volumes about their appeal. If you're on the fence about buying these shoes, let me assure you, they're absolutely worth it. Their quality, comfort, and style exceed expectations, making them a highly recommendable choice for anyone.
These shoes are incredibly soft and comfortable, making me never want to take them off. They fit exactly as expected according to the size chart provided. Their chic and expensive appearance has definitely made them a favorite in my wardrobe. I highly recommend these to anyone looking for a stylish yet comfortable option.
The heel height is just right for me, making these shoes perfect for an event or a day when I won't be walking much. However, I feel a strap could enhance stability for future designs. The flat interior makes gripping a bit tricky, but it's manageable. I appreciated the lower heel, avoiding extra knee pressure. Plus, they cater well to my wider toe area without being too wide overall. They're charming slides!
The first day I wore these, I received so many compliments that my coworkers insisted I share the link in our group chat. Despite being on my feet a lot, these shoes proved surprisingly comfortable!
These shoes are great, although a tad narrow, but that was expected. The soles are somewhat slippery, but it wasn't an issue. They were perfect for vacation without needing any break-in period.
I bought these for a chilly, rainy October wedding, and tights were a necessity. Unfortunately, walking in these without slipping out was a challenge, which was disappointing given their cute design.
They effortlessly transition from office to dinner out. It's nice not having to pack an extra pair of shoes.
These shoes are a hit. Unique without being over the top, and the comfort is unbeatable for the style they offer.
Was worried they'd be slippery, but the traction is great. No slipping at all! 👍
Can't get over how cute and comfortable these are. Best shoe purchase in a while!
Everyone wants to know where I got them!
These shoes are a steal at such a nice price. The leopard print is timeless and versatile, easy to pair with many outfits!
Delighted to find these adorable short-heeled shoes, which match perfectly with three of my blouses. Thank you for such a lovely addition to my wardrobe 😊
My mules paired with a dress are both comfortable and stylish. They've quickly become a favorite in my closet.
Heading to the rodeo? These cow print mules are an excellent choice, adding a fun and unique touch to your outfit.
These cow mules redefine classy and chic, offering comfort and true-to-size fit. The cowhide feel with low hair fibers adds authenticity, and their versatility allows for both casual and dressed-up looks.
These add such a fun pop to my usual office attire. Feeling fabulous!
Spike heels that I can actually walk in all day? Magic! ✨
These mules feel sturdy and well-made.
Love it!
Never thought I'd find heels this comfortable. They're a dream come true! 😍
Dressed them up for brunch. Versatility at its finest!
The leopard print design is a game-changer, adding a playful yet bold touch to any outfit without going overboard. They're surprisingly comfortable, thanks to the perfect heel height and cushioned insole. Versatile and attention-grabbing, these mules are a wardrobe must-have.
These shoes instantly become a conversation starter with their adorable print.
Absolutely adore these mules! The craftsmanship is evident, and the heel feels sturdy. The print is fun and eye-catching, making them a comfortable and stylish choice.
The colors and heel height are spot-on, enhancing any outfit I choose.
These shoes combine comfort with attractiveness, although they are slightly lower than I expected.
Can't recommend them enough! 💥
The perfect mix of elegance and comfort. Love the kitten heel! 🙌
Just got these and WOW, the horsehair texture is something else! Didn't expect them to be this comfy 😍
The horsehair upper is not only luxurious but also durable.
Love how the spike heels add elegance without compromising on comfort. It's like walking on air!
Fits true to size and the comfort level is unmatched. I can wear these all day without any discomfort.
Ideal for adding a pop of sophistication to any look. The timeless leopard pattern never goes out of style.
In love with the color and the perfect kitten heel! They're a bit snug and narrow but still a fantastic find overall!
The shoes are just as delightful in person as they appear online, meeting all my expectations.
Intrigued by its style, color, and trendiness, but need a slightly larger size for a perfect fit.
They're SO CUTE and instantly elevate any look.
This shoe is excellently crafted, meeting all expectations for quality and design.
Opening the box was a joy! The apricot shoes are stunning and fit perfectly as anticipated.
Love these shoes, especially the unique heel shape. They made my outfit pop!
Absolutely love everything about these shoes!
This shoe is a summer wardrobe staple, complementing all my outfits beautifully.
These shoes are simply beautiful, adding a touch of elegance to any look.
These mules transition perfectly from day to night. They've become a staple in my spring and autumn wardrobe.
The genuine leather lining makes these shoes a dream to wear. No break-in period needed, comfortable right out of the box.
Received so many compliments on the unique style of these shoes. The leopard print is a total head-turner. 🌟
Was a bit skeptical about the heel height, but it's actually perfect for all-day wear. Comfortable and chic!
The TPR outsole provides great traction, a big plus for such a stylish shoe. No slipping and sliding here!
The color is love at first sight 😍
Planning to order another pair in different color. Thanks for such a versatile find.
These shoes look expensive and feel comfortable, making them a great find.
The perfect fit, true to the photo in color, and of good quality.
These shoes look luxurious and are well-made, though they were a bit uncomfortable at first. They might need some breaking in but are undeniably cute for less active occasions.
Even more beautiful in person, these shoes are comfortable and exude class.
Exceptionally well-made, these shoes are great for dressy occasions, travel, and more. Super cute and fit true to size.
The softness and ease of walking in these shoes are remarkable.
After a few wears, I'm impressed by their true-to-size fit and comfort. They're classy and versatile, suitable for various outfits.
I'm all about that fur fashion element! It makes these mules stand out in the best way. Definitely a statement piece.
A rare find!
True to size and truly comfortable.
Perfect for sprucing up any outfit!
Absolutely love these mules! The horsehair texture feels so luxurious, and they're surprisingly comfortable for all-day wear.
These mules are stylish, but I wish they were a bit more comfortable for long days. They're fine for shorter periods, though.
Incredibly comfortable and very cute, these shoes are a joy to wear!
Wearing these shoes all day during Thanksgiving preparation was a breeze, with no discomfort or irritation. The backless style and pointed toe offer a chic look, suitable for everyday wear.
Perfect for pairing with satin holiday pants for a casual yet festive look, these shoes are comfortable for an evening event, though they lack significant padding or arch support.