Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
This is really a good product it’s fast charging iphone 14 pro max
Customer –
Very good, I bought 2 more white ones for my parents. It doesn’t heat up much.
Customer –
meets the requirements
J***s –
I have tried it for a few days, and it has worked very well, fast charging, it gets a little hot, but minimally, I bought it at a very good price, and it arrived within the estimated time, excellent product.
В***к –
A normal fast charging block, I’ve bought it not for the first time from different sellers, the same brand, the same block, got it for $2 with a discount, liked it, it’s like 30W, it’s a bomb, I recommend the seller’s product.
Customer –
I liked it, it works well, and I was surprised that my Huawei Pura 80 detects it as super charging. Moreover, on the OnePlus Nord 4 it works even better; the SuperVOOC charging activates it.
B***i –
Excellent charger, activates PD fast charging, approved, just buy it, excellent brand.
f***r –
Excellent product, quality tested over time, not the first time buying for myself and friends, recommend for purchase.
s***o –
Excellent, 100% recommended, fast charging as described in the description.
e***r –
Very well-constructed charger, highly recommended.
V***A –
Top, activated the super fast charging of my m23. I have several cables and chargers from Essanger, it never disappoints! Only the delivery takes a while but it’s the fault of the Brazilian postal service.
O***e –
USB C charger with LEDs of good quality and in accordance with the description. Highly recommended as the price is reasonable and the seller is reliable. I will update this review if necessary after a few weeks of use. Fast delivery to France. Thank you.
Customer –
Excellent product and service, I recommend it fully. Excellent product and service, I recommend it fully. Excellent product and service, I recommend it fully. Excellent product and service, I recommend it fully. Excellent product and service, I recommend it fully. Excellent product and service, I recommend it fully. Excellent product and service, I recommend it fully. Excellent product and service, I recommend it fully. Excellent product and service, I recommend it fully. Excellent product and service, I recommend it fully. Excellent product and service, I recommend it fully. Excellent product and service, I recommend it fully. Excellent product and service, I recommend it fully. Excellent product and service, I recommend it fully.
j***s –
Very good quality, meets the product specifications, I have already bought another one. Very good and economical, highly recommended.
Customer –
The seller shipped quickly and it arrived via Ukrposhta promptly. The product matches the description. This is not the first time I’ve purchased it. It has performed excellently in use. Thank God and the seller. Thanks to seller 👍
Customer –
as surprising as it may seem, for its low price it fully matches the description and delivers up to 30W. Good quality!
R***e –
Fast charger. I highly recommend it
Customer –
Works with samsung 25w fast charge. Essager is on par with other premium brand.
Customer –
Okay. Since it’s a European type, it can be loose and fall out when used with Korean outlets.
Y***k –
The charger is excellent, tested, all the stated protocols are present, easily handles 3 amps at 5.1v with a slight drop, neat design, no extra connectors, they are not needed anyway, we only use one anyway, a little slow but I’ll probably order again… and the price is great!!
E***K –
This is not my first purchase, I’ve already recommended it to everyone I know. For such money, up to 3 dollars, the charger is great and supports PD…
a***z –
Excellent product ❤️❤️❤️…it looks and feels of excellent quality and charges quickly…I recommend it 💯👌😃…both the product and the seller…thank you and best of luck Al
M***s –
Good quality product! Meets the needs imposed by the advertisement! I recommend it, I just noticed that it has an American-style plug but everything is okay.
Customer –
Very excellent for the price
Customer –
What more cloud you asked for! It has all the charging protocols included. Samsung super fast charging Samsung adaptive fast charging Xiaomi/redmi turbocharging Oneplus/oppo/realme supervooc Huawei supercharge