Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Guido Konopelski –
This bag is a true masterpiece of design and functionality. From its premium leather exterior that exudes sophistication to its adaptable structure that allows for an easy transition between a tote and a chest bag, it meets all my needs with flair. The interior compartments are thoughtfully organized, making it simple to keep my essentials in order. It’s the perfect accessory for the modern woman who appreciates luxury without sacrificing practicality. Wearing it, I feel a boost of confidence, knowing I’m prepared for any situation, all while maintaining a high level of elegance and style
Logan Shanahan –
I was genuinely taken aback by the sheer elegance and practicality of this bag. It’s not just a bag; it’s a piece of art. The leather is buttery soft, yet it feels durable enough to withstand my daily hustle. Its capacity to switch from a tote to a chest bag is ingenious, offering versatility that matches my ever-changing style and needs
Alexanne Beahan –
Amazing quality and craftsmanship. Gets compliments everywhere I go 😍
Robert Carter –
As an avid collector of high-end bags, I can confidently say this one stands out in my collection. The leather’s rich texture and color catch the eye, while the versatile design caters to various occasions and needs. Its ability to switch from a stylish tote to a practical chest bag is nothing short of innovative, offering me flexibility in my day-to-day activities. The capacity to carry everything I need, from technology to makeup, without feeling cumbersome, is a significant advantage. It’s a perfect marriage of luxury, design, and functionality, making it a cherished piece in my wardrobe
Esta Hirthe –
As a busy professional, I need a bag that’s both functional and elegant. This one delivers, offering the perfect balance of space and style. It’s become my go-to accessory for all my needs
Luna Grimes –
This bag is a game-changer. As someone who’s always juggling work, gym, and social life, having a versatile bag is crucial. This one fits the bill perfectly. It’s spacious enough to hold all my essentials without being bulky, and the leather is so luxe. I also appreciate the attention to detail – the hardware feels substantial, and the stitching is impeccable. Plus, it’s super comfortable to wear, even on long days. Highly recommend!
Harley Braun –
A timeless piece, beautifully crafted, becoming my go-to accessory
Amos Kertzmann –
I never imagined finding a bag that could keep up with my busy schedule while also elevating my style until I discovered this gem. The leather quality is unparalleled, offering durability and a luxe feel that I haven’t found in other bags. Its functionality as both a crossbody tote and chest bag is brilliantly executed, providing versatility without compromising on design. The spacious interior ensures that I can carry all my daily necessities, making it the ideal choice for anyone looking to blend practicality with luxury. It’s a sophisticated piece that has become indispensable in my daily wardrobe
Pascale Schuppe –
This bag is a real head-turner. Every time I step out with it, I get compliments left and right. But it’s not just about looks; it’s about functionality too. The adjustable straps make it comfortable to wear, and the multiple compartments keep me organized throughout the day. It’s like having a stylish personal assistant by my side. I couldn’t be happier with my purchase.
Bailee Koch –
Absolutely adore this; it’s chic, versatile, and incredibly durable.
June Hintz –
I was searching for a bag that wouldn’t just carry my essentials but would also serve as a chic accessory to my outfits, and I found everything I wanted in this piece. The leather’s quality is immediately apparent, soft yet durable, and the design is both intelligent and elegant, offering me the option to wear it as a tote or chest bag. It suits my varied needs perfectly, from running errands to attending upscale events. The bag is a harmonious blend of luxury, versatility, and practicality, making it an indispensable addition to my accessory collection. It’s a piece that stands out for all the right reasons.
Melyssa Stracke –
This bag is the epitome of what every woman seeks in an accessory: it’s luxurious, versatile, and durable. The leather is sumptuous, promising to age beautifully, and its design effortlessly keeps pace with my busy lifestyle. It’s become more than just a bag; it’s a statement of my personal style and a testament to my discerning taste.
Elody McGlynn –
This bag has become a staple in my wardrobe, seamlessly blending with both casual and formal attire. Its durability, coupled with the elegant design, makes it a smart investment for any fashion-forward woman.
Geovanny Nicolas –
Ingeniously designed, it keeps my essentials organized and accessible.
Zora Kshlerin –
Obsessed with this bag! Makes me feel so put together. 💯
Keeley McClure –
Let me start by saying, I’ve never been one to splurge on accessories, but this bag? Totally worth it. The leather is of exceptional quality, and you can tell it’s going to last for ages. I love the versatility – I can sling it across my body for a casual vibe or wear it on my chest for added security. It’s become my go-to for running errands or grabbing brunch with friends. Trust me; you won’t regret investing in this piece.
Garnett Davis –
This luxurious leather crossbody tote has completely transformed my daily routine. The craftsmanship is exceptional, with every stitch speaking volumes about its quality. Its versatility as both a tote and a chest bag has made it an indispensable part of my wardrobe, seamlessly transitioning from office settings to casual weekend outings. The leather is rich and supple, aging beautifully over time and developing a unique patina that adds character. The spacious interior, along with well-thought-out compartments, keeps my essentials organized and easily accessible. Its elegance and functionality have not only simplified my life but also elevated my style. It’s a rare find that combines luxury with practicality so effortlessly.
Salma Ward –
Upon receiving this luxurious leather bag, I was immediately struck by its exquisite craftsmanship. The attention to detail is evident in every stitch, and the leather is both soft and robust, promising years of use. Its versatility as both a crossbody and a tote seamlessly adapts to my dynamic lifestyle. Whether I’m navigating the busy streets during the day or attending an elegant evening event, this bag remains my steadfast companion. Its ample storage space, combined with sleek design, makes it the epitome of functional elegance. It’s not just an accessory; it’s a statement of timeless style.
Evalyn Upton –
I was immediately captivated by the exquisite craftsmanship of this bag. It marries luxury with functionality, offering ample space for my daily essentials while maintaining a sleek, sophisticated profile.
Charles Satterfield –
This bag is a game-changer, offering elegance and practicality daily
Bell Vandervort –
Absolutely love this bag! The craftsmanship is top-notch, with attention to detail that’s apparent in every stitch. It’s versatile, easily switching from a stylish tote to a practical chest bag. Perfect for someone on the go who refuses to compromise on style
Janie Considine –
I’m not one to write reviews, but I had to make an exception for this bag. It’s just that good. The leather is top-notch, and the craftsmanship is evident from the moment you lay eyes on it. I love how it effortlessly transitions from a crossbody to a chest bag – perfect for days when I need to switch up my look on the go. Trust me; you won’t find a better investment for your wardrobe
Hosea Ledner –
The moment I started using this leather crossbody tote and chest bag, it was clear that it was something special. The leather quality is impeccable, providing both a soft feel and the promise of longevity. Its dual-purpose design caters to my need for versatility, effortlessly transitioning between a sleek tote and a practical chest bag. The organizational compartments inside are a dream, allowing for easy access to my essentials. It’s a bag that seamlessly blends with any attire, elevating my style quotient. It’s become more than an accessory; it’s a part of my daily life, a piece that I rely on and cherish.
Reinhold Quigley –
I’ve received countless compliments since I started using this bag. It’s not just a bag; it’s a statement piece that adds a touch of elegance to any look. The leather quality is superb, and it feels like it’s built to last
Sophia Hammes –
Perfectly sized, it carries essentials with ease and sophistication