Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ron Emmerich –
Never have I owned a bag that felt so right. It’s the perfect size for everyday use, with a design that’s both timeless and modern. The leather feels like butter, yet it’s incredibly resilient
Emile Boehm –
Unmatched in quality, it’s become an indispensable part of my wardrobe
Dennis Marquardt –
. I’ve been on a seemingly endless search for the perfect bag that not only matches my aesthetic but also meets my everyday needs. This luxury leather crossbody tote and chest bag has ended that search. The first thing that caught my attention was the quality of the leather. It’s soft, yet feels incredibly sturdy, suggesting it will age beautifully. The design strikes a perfect balance between classic and modern, making it versatile enough to pair with almost any outfit. What sets this bag apart, however, is its functionality. The ability to transform from a chic tote to a convenient chest bag is something I didn’t know I needed until I experienced it. The storage capacity is impressive, with enough room to carry my tablet, wallet, phone, and even a small makeup bag without feeling overstuffed. The compartments are well-organized, making it easy to find what I need without rummaging through the bag. It’s been a constant companion on my daily commutes, weekend getaways, and everything in between. This bag is not just an accessory; it’s a statement of elegance and practicality that I’m proud to carry
Hassie Johnson –
This bag was a splurge for me, but it’s been worth every penny. The leather is buttery soft, and the design is both elegant and practical. It’s the perfect size for everyday use, and I love that I can wear it multiple ways
Ruth Altenwerth –
I’m in love with this bag! The quality is unmatched, and it’s so versatile. I’ve been using it non-stop since I got it, and it still looks brand new. Whether I’m dressed up or down, it adds the perfect finishing touch to my outfit. Plus, the size is just right – big enough to hold all my essentials but not too bulky. I’ve already gotten so many compliments on it. Definitely worth every penny!
Keeley Harber –
So versatile! Can use it as a crossbody or chest bag. Super convenient. 🙌
Emmet West –
Discovering this leather bag has been a highlight in my pursuit of the perfect blend of style and function. The leather is simply luxurious, offering a tactile pleasure that is matched by its aesthetic appeal. Its design is ingeniously versatile, allowing me to switch between a tote and a chest bag with ease, making it suitable for a wide range of occasions. The space and organization it offers are unparalleled, accommodating all my essentials with room to spare. It’s a bag that doesn’t just meet my expectations; it surpasses them, providing a touch of luxury and a lot of practicalities every day
Brittany Lockman –
In the realm of accessories, finding a piece that truly stands out can be a daunting task. However, this leather crossbody tote and chest bag has managed to capture my heart entirely. From the moment I laid eyes on it, I was struck by its elegant design and the quality of the leather. It’s soft to the touch yet exudes a durability that promises years of use. The functionality of this bag is unmatched. It seamlessly transitions from a stylish tote for a day out shopping to a practical chest bag for hands-free convenience during my daily commute. The interior compartments are thoughtfully designed, allowing me to organize my essentials easily. The adjustable strap ensures a comfortable fit, regardless of how I choose to wear it. It’s not just a bag; it’s a companion that complements my lifestyle perfectly. The attention to detail, from the stitching to the hardware, is impeccable. It’s clear that this bag was crafted with care and precision, making it a timeless piece that I’ll treasure for years to come. Whether I’m attending a business meeting or running errands, this bag has become my go-to accessory, proving that you don’t have to sacrifice style for functionality
Brionna Barton –
I’ve never been more pleased with a purchase. This bag is a masterpiece, blending aesthetics with practicality in a way I’ve never seen before. The leather feels luxurious against the skin, and its capacity to switch from a tote to a chest bag effortlessly is a testament to its ingenious design. It’s a symbol of elegance and versatility
Kali Tillman –
This bag redefines elegance, providing style and durability hand in hand
Keeley Kuhn –
In a world where fashion often sacrifices functionality, this bag stands out as a beacon of both. Its sublime leather craftsmanship speaks volumes of its quality, while its dual-function design as a tote and chest bag offers a practical solution to my varied needs. It’s a timeless piece that I anticipate will accompany me for years to come
Leopold Heidenreich –
I’m in love with this bag’s blend of chic style and practicality. It’s spacious enough to hold all my essentials without sacrificing its sleek design. The quality of the leather is simply unmatched.