Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Noe Senger –
Absolutely in love with this bag! The craftsmanship is top-notch, and it exudes a sense of luxury. It’s the quintessential everyday accessory, versatile enough to match any ensemble. The adjustable strap feature allows for easy transformation from a crossbody to a shoulder bag, accommodating all my daily necessities with room to spare.
Myrl Haley –
This bag’s style is unmatched, earning a solid 10 out of 10. Whether worn long or short, it maintains a trendy look, especially as a sling bag across the body. The structure is durable, and the quality of the material is apparent from the first touch.
Bradford Dibbert –
I’m thrilled with the vibrant color of this bag! It’s a quality piece at a great value, offering both style and durability.
Effie Collier –
got this semi-circle saddle leather crossbody purse and i couldn’t be happier. the quality of the leather is outstanding – it’s soft to the touch yet sturdy enough to hold up to daily use. the design is sleek and stylish, and it’s the perfect size for carrying my essentials like my phone, wallet, and keys. the adjustable strap is comfortable and makes it easy to wear. i’ve been using this purse every day since i got it and have received so many compliments on it. it’s versatile and goes with everything in my wardrobe. highly recommend this purse to anyone looking for a fashionable and practical accessory.
Lucie Rice –
This bag was the ideal gift for my daughter, who finds it incredibly versatile and surprisingly spacious. It was such a hit that when my mother-in-law caught a glimpse of it, she couldn’t stop talking about it until we got her one as well. It’s a winner in our family!
Jesse Heaney –
essential
Bonnie Fay –
This bag oozes sophistication. Its appearance alone garners attention, backed by decent quality and affordability. It’s a standout Crossbody Leather Bag that truly impresses.
Terrell Rogahn –
This crossbody purse is absolutely perfect. the leather is soft yet durable, and the semi-circle shape gives it a chic and modern look. it’s just the right size to carry my daily essentials without being too large or heavy. the adjustable strap is a wonderful feature, allowing me to wear it at the most comfortable length. since getting this purse, i’ve been using it daily and have received many compliments on its unique design. it’s versatile enough to pair with any outfit, making it an ideal accessory for any occasion. i’m extremely happy with this purchase and would highly recommend it to others.
Joanie Rosenbaum –
The bag’s design is ingenious, striking the perfect balance between function and fashion. It’s durable, maintains its shape, and adapts seamlessly to any style, whether it’s worn across the body or on the shoulder.
Juliana Douglas –
The stunning hue of this bag is a definite head-turner. Coupled with its superior quality, it’s an excellent purchase that promises durability and style.
Terrell Reichert –
I didn’t know I needed this bag until I had it. It’s fantastic for everyday wear, fitting more than I anticipated. It’s become a staple in my wardrobe, effortlessly elevating my daily looks.
Margie Bechtelar –
My sister praised this bag so much after receiving it as a gift that I had to see what the fuss was about. Now, I’m a proud owner too, and I must say, it lives up to the hype. It’s both functional and fashionable.
Matteo Lind –
It’s light, comfortable to wear, and smartly designed with practical pockets and compartments.
Buddy Gulgowski –
To my surprise, this bag was larger than I thought, which was a pleasant discovery. Although I wish it had more compartments, its spaciousness is a major plus.
Caleigh Mertz –
The craftsmanship of this bag is simply impeccable. It looks even more beautiful in person, enhancing any outfit with its classic yet contemporary design. It’s the perfect accessory that combines practicality with style.
Chaim Crooks –
i recently purchased this semi-circle saddle leather crossbody purse and it has quickly become my favorite accessory. the leather is incredibly soft and high-quality, and the semi-circle design is both unique and stylish. it’s the perfect size for carrying all my essentials like my phone, wallet, and keys without feeling too bulky. the adjustable strap is comfortable and allows me to wear it at the perfect length. i’ve received numerous compliments on this purse, and it truly goes well with any outfit, whether casual or dressy. i’m very pleased with this purchase and highly recommend it to anyone looking for a stylish and practical purse.
Alexys Schoen –
This bag has become a favorite, constantly drawing compliments. Despite its compact size, it remarkably fits a significant amount.
Tatum Halvorson –
I gifted it to my teenage daughter, who finds it perfectly versatile, claiming it matches everything and surprisingly holds a lot. My mother-in-law ended up admiring it so much, we got one for her too! Both of them are fans.
Danika Schaden –
This bag is a game-changer for outings, errands, and more. It serves as an excellent everyday accessory, fitting almost everything I need. I’m thoroughly impressed.
Laurel Ankunding –
The color is simply gorgeous! It’s a high-quality bag offered at an attractive price point.
Antone Kub –
The design of this bag scores a solid 10/10. It’s stylish at any strap length, doubling as a chic sling bag when worn crossbody. The shape remains intact, and the exterior boasts high-quality craftsmanship.
Mark Mueller –
I can’t get enough of this bag! The quality is outstanding, giving it a luxurious feel. It’s an ideal bag for everyday use, complementing any outfit beautifully. I particularly appreciate the adjustable straps, allowing for versatility between crossbody and shoulder styles. Plus, it accommodates all my essentials and then some 🥰.
Rigoberto Botsford –
This bag was a perfect find for a military ball, serving both a specific need and versatile enough for everyday errands or formal occasions. It offers various crossbody strap lengths, can be used as a shoulder bag or a clutch, and features a stylish chain that adds charm whether it’s in use or tucked away. I absolutely LOVE it!
Arely Morar –
It was a bit on the pricey side, but it was a must-have for my daughter. She’s very happy with it and uses it all the time. It’s quite fashionable.
Obie Fadel –
Absolutely the cutest bag I’ve encountered; it leaves me speechless 😭😍.