SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl Tech Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The item is well protected, there is a notch on the top.
The glass looks like it's made of good material.
Pretty good. Not covering the camera is the best part.
It was packed well and keep it good condition
Well protected Hope the quality is good Well protected Hope the quality is good
Delivered without damage in a foam box ahead of schedule. Haven't installed it yet, but preliminary measurements show it's slightly smaller on all sides. For this price, it's worth buying.
Exactly what i needed and at a great price!
It's really great, definitely.
Thank you.
Very good
I ordered last week and received it just in 10 days. Great! Fast delivery.
everything is correct. thank you
Arrived quickly and well packaged
Good and good good and good and good and good and good
The glass was delivered by Mistexpress in 14 days. The size fits Samsung 36. I recommend the seller and the product. Thank you.
I don't like this kind of camera cutout. It's not like that in the picture. If i knew this, i wouldn't even order it.
Highly do reccomend. fits my screen perfectly even with an otter box. some dont. very nice to buy 3 at a time for the price of 1.
Hello everyone! The glass was shipped in safe polystorol package. Installation was easy. Wet and dry napkins included. Recomend!! !
It arrived in perfect condition.
Great product and very high quality. The seller was friendly and sent the parcel very fast. Thank you so much!
3 pcs hd tempered glasd screen protector for my new samsung s26 ultra. The phone did not arrive yet therefore i cannot check that the screen protector matches the model and actually fits on the phone properly. The minute the phone arrives i will check that and update.
Probably a mistake, instead of 3 I received 4. Works great with fingerprint scanner, very satisfied.
EXCELLENT, I love it if it's tempered glass since some sellers sell it as glass when it's just plastic. It arrives super well packaged and fits the phone perfectly. I really love it and would buy more without hesitation.
They arrived a little crushed but they arrived complete, now I'm going to try them to see how they fit my phone.
Fast delivery, very satisfied.
Everything perfect, fits perfectly with my A56.
Good quality
Came wrapped in styrofoam and secure. it didnt break in shipping and had 3 pieces
Great
Perfect
Good protective glass, the delivery was so fast that I was pleasantly surprised. I recommend purchasing.
I'm using it well....
Received the item less than a month complete and no issue no damaged no cracked, nice packaging seller send me correct item thank you keep it up.
Very fast delivery. Glass without black border. There is a cutout for the camera (shown in the photo) and a case was also added to the package. Also good.
It’s so crazy that i got a dollar for 3 screen protectors with zero air bubbles. and strong too