Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl_Tech_Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
32inch/180% density THIS IS GOOD HAIR ITS VERY SILKY THE LACE IS THIN AND IT TAKE HEAT AND BLEACH WELL.
IF YOUR THINKING ABOUT BUYING THIS HAIR PLEASE DO, this will be my second time ordering this hair. It’s true to length it doesn’t shed, she’s got no smell and takes dye really well I couldn’t ask for anything better.
the hair had minimal to no shedding it one of the best wigs i bought on her me and i got it installed for my birthday and the lace melted good and i loved the 30 inches and they where priced really good
ITS BEAUTIFUL AF I LOVE ITTTT !!!! hair is pretty and full just not 20” . But i love definitely recommend 10/10 !!!
Wow. I am shopping again ! Ordered this november 3 & it came november the 5 , very fast !! it feels so nice so soft. doesn’t smell. Cant wish to install it for birthday & it is most definitely a little over 30 inches. Very satisfied
The hair is gorgeous i love how soft and true to length it is
Best hair that I ever purchased, good quality, great price and fast shipping
Shipping 10/10 , VERY FAST! Took 3 days. Seller communication was GREAT!!! Wig 10000/10, Very Soft & True to Length!
the wig took 1 week to come. its true to length & its soft. its really little to no shedding!! this is my first wig & i give it a 10/10!!!
Don’t just Look ! BOOK ! BUYYYYYY ITTTT for this price you could never beat it this wig is everythingggggg !!!! Giving nothing but scalp I ordered it on a Thursday and recieved it on Monday that’s fast shipping for you
10/10 recommend you getting this hair it’s had no smell and it’s very thick . it came in 7 days …
I loved this Wig I installed it myself melted goodI will definitely be buying again
(real review) I ordered the hair wednesday night & i delivered monday evening and had no foul smell. it came with a pair of lashes and a 2-pack wig caps. the hair is soft and true to length. it came pre plucked but i had to pluck it a little more to my liking. i got a 32” 180% density & i would buy again from this vendor. 32” human hair for $200 and you’re getting good quality.
I love this hair so muchhh true to length I got a 32 inch the hair is very soft I will be shopping again also no shedding at all !
For ONEEEE THE SELLER IS VERY ACTIVE AND communicates with you very well the hair is beautiful and soft ! I love it if you thinking ab it YES ORDER IT fast shipping TRUE LENGTH I GOT A 26 inch 180 density I love love I ordered Friday and got it that next Tuesday I’ll be back to order again
32 in 13x6… Thick hair and doesn’t smell, true to length and nice lace. Im excited to get it installed. Ill update when bleach, plucked and installed.
Love itttttttt came in 5 days, barely any smell AND TRUE TO LENGTH!! Hair is so soft and silkyyyy
OMGGG! 5 STARS!!! Like no frr this hair is so freaking nicee. Definitely true to length I got a 30inch and it definitely tickle my… like cardi b said! I love ittt! The lace was everything and the hair is so soft. Minimum shedding full and thick. Shipping definitely was no problem. It took at least a couple of days to come not long at all. It’s some really good hair y’all gotta go buy this hairrr ASAP!
Hair is amazing! Real review! Does not shed and it is true to length. I love the softness of the hair as well. It came super fast which I was impressed with. Sellers communication is on point. It’s hard not knowing what’s real versus what’s fake but this right here is the real deal. Pics don’t do it justice but I love love love this hair. Also made a tik tok review if y’all have any questions about it @prettygiannaa_ I usually like to wait at least 2 weeks for a review to test out its legitness and this has passed the test! 10/10 recommend I will be buying again!
Received five days after ordered! Hair is very soft as well and is pre plucked.