SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl Tech Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not too heavy, not too light. Perfect proportion for a lady’s face. Looks artsy on.
Emanating elegance, these earrings are a delight to wear. Their design ensures they're both visually appealing and feather-light, making them an exquisite addition to any ensemble.
Receiving a barrage of compliments, these earrings are not just visually striking but also surprisingly lightweight, countering their bold appearance. They seamlessly integrate with various styles, though they truly shine alongside more formal attire.
Adorably designed, these earrings maintain a solid construction and mirror their online representation accurately. Heavier than anticipated, they nevertheless remain comfortable for all-day wear. Initially arriving with a brilliant shine, they have slightly dulled after a few uses, despite avoiding water exposure.
My wife's wardrobe has been enhanced by these gold-toned earrings, featuring a distinctive asymmetrical, liquid-like design. Crafted from stainless steel, these drop earrings are a striking addition to both her formal and casual attires, making them a versatile accessory.
These are so beautiful and the quality is great. I am buying the silver because I loved them so much.
Beautiful as pictured, great gift
Owned by my mother, these earrings are noted for their unique charm and have yet to disappoint.
Sporting these earrings feels like donning a piece of artistic mismatched heaven, ideal for those eager to inject a creative twist into their collection. They come equipped with unique, sturdy backs, suggesting durability and longevity, making them a top recommendation for a distinctive style statement.
These earrings are a marvel of craftsmanship, featuring a glossy finish and an asymmetric, organic form that feels substantial yet comfortable. They exude a remarkable quality that exceeds expectations, leaving me thoroughly impressed without a single critique.
The design carries a distinct 80's artistic flair, though the craftsmanship leaves a bit to be desired, reminiscent of something you might find in a lower-tier department store. The plating lacks finesse, showing signs of bubbling and scratches that suggest vulnerability to chemicals like perfume or hairspray. Despite these drawbacks, from a distance, they still manage to look appealing. The lighter weight due to their hollow construction is a plus, though I anticipate needing more supportive backs for better ear comfort.
These earrings are simply magnificent, boasting a robust thickness that ensures durability without the risk of easy bending. Anyone in search of a resilient and visually appealing accessory should consider these – they're sure to impress.
Awsome
I'm enamored by the aesthetic and feel of these earrings. They're perfect for adding a dash of flair to any look, from edgy to elegant. Highly recommend for those looking to enhance their wardrobe with a unique touch.
While these earrings are a bit heavier compared to the studs I usually wear, they have been remarkably comfortable. I've even slept in them for several nights in a row without experiencing any irritation, which is saying something given my typically sensitive ears.
These earrings are a must-have! Absolutely stunning and a clear statement of style, they urge you to seize the opportunity and add them to your collection immediately!
Adorning these earrings feels both captivating and endlessly enjoyable, a testament to their intriguing design and appeal. They're an essential addition for anyone passionate about distinctive and eye-catching jewelry.
Distinctive and elegantly designed, these earrings offer a blend of femininity and uniqueness. Comfortable for extended wear, they beautifully complement any look, earning high recommendations for their innovative design.
Incredibly chic and captivating, these earrings are a favorite accessory, effortlessly enhancing any outfit. Their slight weight doesn't compromise comfort, allowing for all-day wear without irritation. Truly, they are a joy to wear.