SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl Tech Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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I love it; there's no damage despite doing various chores like washing dishes and mopping.
This is my favorite ring ever. I ordered the first one about two months ago and haven't removed it since. It looks exactly the same and hasn't caused any skin discoloration or tarnishing. I love it so much that I ordered a second one.
This ring is a true treasure! From the moment I laid eyes on it, I was captivated by its elegant design and the way the materials blend together to create something so beautiful and unique. It has a certain allure that draws attention without being overly flashy. Wearing it feels empowering, as if it adds a touch of class to my entire demeanor. The quality is outstanding, with no signs of wear or tarnish even after several months. It's versatile enough to pair with anything from jeans and a t-shirt to a formal evening gown. Additionally, the comfort factor is unparalleled; I can wear it all day without even noticing it's there. Every time I wear this ring, I feel like I'm making a statement of style and elegance
This ring is a standout! I bought it for my partner, and she can't stop showing it off. It's got a robust feel but with a sleek, elegant design. It’s versatile and durable, looking great with every outfit. Truly a high-quality piece
I bought the silver and gold ones, and my daughter loves stacking them! They're beautiful!
I bought this ring intending to wear it daily on my thumb. After wearing it for a considerable period, at least a couple of months, I can say it hasn't tarnished, irritated my skin, or lost any stones. It's as bright and shiny as it was on the first day. The cutouts for the numerals might seem slightly narrower than shown, but it's still adorable. I've received numerous compliments on it. Considering the price, it's a great choice!
This is the only ring I've bought that hasn't tarnished apart from real gold. I've worn it almost every day for seven months, exposing it to water and other elements, and it's still the same color. The gems haven't fallen out either. It's slightly darker than real gold, but considering its durability and style, it's worth every penny!
Absolutely adore this ring! It's so beautifully crafted, blending classic and modern vibes perfectly. It feels strong yet looks delicate on my finger. I've worn it daily, and it's still as shiny and stunning as the first day. A real eye-catcher
This ring was a fantastic find. The design is both unique and timeless, offering an elegant flair that's hard to find. The materials are top-notch, resulting in a piece that feels robust and luxurious. It's been a constant in my daily wear and has held up impressively well. The compliments I receive are endless, and it's become a beloved item in my jewelry arsenal. It's truly a standout piece that I would highly recommend
I have a habit of never taking off jewelry once I put it on. I've had this ring on since June, and it's been through everything. Although a jewel fell out after six months and the gold started fading this month, it's still a great product. I'll definitely buy another to replace it.
I've been wearing this ring since I received it about two weeks ago. It hasn't caused any skin discoloration or tarnishing. It's an amazing ring for the price and is of very high quality. It's super cute!
Owned for over a month, doesn't cause any skin discoloration, and looks very elegant!
I really adore this ring. It's cute and delicate, although it could have been a bit thicker. I can wash my hands without any issues; the product remains the same.
I ordered two gold rings and one silver to stack them, and I wear them daily. They complement every outfit and are of good quality. There are no green marks left behind!
I bought this ring as a gift for my wife, and it has been a huge hit. The design is sophisticated, offering a mix of contemporary flair and timeless elegance. The quality is apparent in the weight and feel of the ring, suggesting it will last for years to come. My wife loves how it seamlessly transitions from day to night, enhancing her outfits with its distinctive charm. She's remarked on how many compliments she's received, which speaks to its unique appeal. It's not just a piece of jewelry; it's become a conversation starter and a beloved item in her collection. I'm thoroughly impressed with the craftsmanship and thought that went into this ring
I bought this ring as an anniversary gift for my wife and she was thrilled. The craftsmanship is excellent, with a beautiful blend of textures that give it a unique and sophisticated look. She loves how versatile it is, easily dressing up a casual look or adding the final touch to evening wear. It's been a few months and it still looks as good as new, which speaks to its quality. She wears it almost every day and says it's one of the best gifts she's ever received
I recently purchased this ring and have been absolutely delighted with it. The craftsmanship is evident in every detail, from the polished finish to the intricate design that combines modernity with a hint of classical charm. The material is solid yet lightweight, making it comfortable for everyday wear while maintaining a luxurious feel. What I love most is how it complements both casual and formal outfits, adding just the right amount of sophistication. The durability is also impressive; it has retained its shine and shape despite daily wear. I've received numerous compliments on its unique style and quality, which speaks volumes about its appeal. It's a piece that feels personalized and special, and I'm thrilled to have it in my jewelry collection
I love this ring! It arrived quickly, looks exactly as shown, and pairs well with another similar ring I have. It hasn't caused any skin discoloration either.
I adore this ring! I've worn it every day for the past six months, and it hasn't caused any skin discoloration. Although the diamond gems have lost a bit of their sparkle, considering the price, this ring is fantastic. I highly recommend it!
I wanted to expand my collection with some budget-friendly rings, and this one was a great find. It's thick, durable, and hasn't tarnished after a month of wearing it (taking it off during sleep, showers, and water activities). It also doesn't cause any skin discoloration.
This ring is my new favorite piece of jewelry! The combination of the shimmering surface with the intricate design details is just beautiful. It feels sturdy and high-quality, yet it's comfortable enough to wear all day. I love how it complements both my casual and formal wardrobes, and it's become a conversation starter at parties. It's a fantastic find that exudes style and quality
The craftsmanship of this ring is fantastic. It has a sturdy feel, yet it’s so stylish and sophisticated. I’ve worn it to various events, and it’s always a conversation starter. It’s a perfect blend of durability and design