Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Justina Gerlach –
So stylish and chic!
Hanna Fritsch –
I absolutely love my bag! The texture is so soft and luxurious, and the solid color design goes with everything in my wardrobe. The flap pocket exterior adds a stylish touch, and I appreciate how lightweight it is. Plus, knowing it’s made of genuine leather gives me peace of mind. It’s the perfect combination of style and practicality.
Francisca Boehm –
Couldn’t be happier! 😃
Patsy Fahey –
I am pleased with this handbag. The construction is very well done and it really is leather so it’s going to last. II have gotten several compliments on it.
Lelah West –
This bag exceeded my expectations! The lightweight feel makes it comfortable to carry all day. Definitely recommend!
Leslie Marquardt –
Perfect size for everyday use! 👌
Kelsie Weimann –
This red crossbody bag is an absolute game-changer! From its soft and supple texture to its solid color design, it exudes class and elegance. The flap pocket exterior adds both style and functionality, providing easy access to my essentials. Despite its lightweight feel, it offers ample room inside for all my belongings, making it perfect for both day and evening use. The genuine leather construction ensures durability and longevity, making it a worthwhile investment. Highly recommend this versatile and timeless bag!
Loraine Fay –
I’m absolutely obsessed with my new bag! The leather is incredibly soft and smooth, and handle adds a touch of elegance. The solid color design is classic and timeless, plus, it’s lightweight, so it’s perfect for everyday wear. Couldn’t be happier with my purchase! 😊
Eileen Bednar –
A must-have accessory!
Adelia Mayer –
CCCCCCCOOOOOOOOOOOOOOOOOOOOLLLLLLLLLLL!!!!!!!!
Keeley Schuppe –
This handbag has truly impressed me with its impeccable construction and genuine leather material. It’s refreshing to find a bag that offers quality in a market saturated with overpriced vinyl options. The rich brick-red color, though slightly darker than expected, still exudes sophistication. While I’ve encountered minor difficulties with the small zippers, they’re a small inconvenience compared to the overall functionality of the bag. Overall, a fantastic value for the money.
Brooks Murphy –
Love that you can carry it with handles and carrying strap
Ashlynn Crooks –
I was drawn to this purse by its appearance online, and I just had to make the purchase. To my delight, it arrived swiftly, and I instantly fell in love with it. The bag offers ample space, making it perfect for a mom on the go. The handles are sturdy, and the strap is equally reliable. Overall, it’s a fantastic purse.
Sandy Prosacco –
This beautiful, rich-looking bag. Beautiful leather, pockets, appears to be very well made. Can be used as a hand held or over-the-shoulder purse. There are no “cons” with this. Just “pros”. I love it.
Willa Lebsack –
Highly recommend!
Marlee Johnston –
💖💖💖
Lacey Johns –
I’m thrilled with the size and bold color of this purse! It sits perfectly by your side, offering just the right amount of space. Unlike many other purses in stores, this one can actually hold all your essentials – wallet, keys, phone, and more – without feeling cramped. Plus, retrieving your items is a breeze thanks to the ample space. I love that it comes with both hand straps and shoulder straps for added versatility. And let’s talk about the color – it’s a beautiful, rich red that adds a pop of personality to any outfit!
Krystina Monahan –
I’m quite pleased with this purse. It’s just the right size for my needs and has convenient compartments for organization. I have it in both red and black colors, and I’m equally satisfied with both options.
Kelsi Hintz –
I absolutely adore the color of this purse! It’s not only sturdy but also boasts convenient compartments for organization. Despite its dainty appearance, it exudes a sense of classiness that I adore. This purse has definitely won me over!
Gina Koelpin –
Right size. Great quality and price
Kaitlin Schneider –
I purchased this medium-sized purse for my daily needs, and it’s just perfect! It holds everything I require and I particularly appreciate the zippered closure for added security.
Zoe Marks –
When it comes to purchasing bags, I tend to be quite selective. I’m the type of person who finds one that matches everything and sticks with it for years on end. However, this purse has managed to break that pattern. In fact, I was so impressed by it that I ended up buying not one, but two for myself, and even got one for my sister. I opted for both the Black and the Red colors, and let me tell you, I couldn’t be happier with my decision.
One of the first things that caught my attention about this purse was the quality of its material. It’s evident right off the bat that the material used is of excellent quality – it’s soft to the touch and certainly doesn’t give off a cheap vibe. Additionally, the interior of the purse boasts a delightful fabric/design that adds a touch of elegance. Not to mention, the useful pockets inside provide ample storage space for all my essentials, and I especially appreciate the space for a little water bottle, which I always like to carry with me.
Another standout feature of this purse is its shoulder strap. Often, I’ve found myself frustrated with shoulder straps that constantly slip or fall out of place. However, with this purse, I’m pleased to report that the shoulder strap is absolutely perfect. It stays securely in place, allowing me to carry the purse comfortably without any hassle.
Overall, I must say that this purse has truly exceeded my expectations. It’s rare for me to come across a bag that not only meets but surpasses my standards. The fact that I ended up purchasing multiple colors speaks volumes about how much I adore this purse. If you’re in the market for a stylish, practical, and well-made bag, look no further.
Adeline Wilkinson –
I’m quite impressed with the size of this bag; it’s just right, striking the perfect balance between spaciousness and weight. The quality is top-notch as well. However, I did notice that the zippers are a bit stiff initially, but I’m hopeful that they’ll loosen up with continued use. Overall, it’s a quality bag.
Kallie Williamson –
Such a beautiful bag!
Margarett Gleason –
Amazing quality! 🌟