Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Luisa Feest –
😊❤️🌟🎉🌸🌈🍕🌺
Highly recommended!
Lily Robinson –
This bag is a gem. The leather is incredibly soft and smooth, and the metal not handle adds a stylish touch. I love the solid color design; it’s so versatile for any outfit. The flap pocket exterior is perfect for storing my phone and keys, and the lightweight feel makes it easy to carry all day. Couldn’t be happier with my purchase! 😊
Julia Abshire –
This bag is not only visually appealing but also incredibly versatile and timeless. Its classic design adds a touch of elegance to any outfit.
Victoria Dickinson –
As someone who typically shies away from carrying purses, I found myself in need of a change as I transitioned into a new occupation. Unlike my current uniform, my future work attire lacks the spacious pockets that I’ve grown accustomed to. Thus began my quest for the perfect purse – one that was small, understated, and versatile enough to complement a variety of outfits and occasions.
Enter this purse, which has exceeded all my expectations and then some. Not only does it effortlessly transition from professional to casual to somewhat dressy attire, but it also strikes the perfect balance in terms of size – not too big, not too small, but just right. I’d classify it as a decent medium-sized purse, which is precisely what I was looking for.
Let’s delve into the pros, shall we? First and foremost, the purse is crafted from genuine leather – a detail that I particularly appreciate. While I’m certainly no expert, the leather looks, feels, and even smells like the real deal. Its nice size allows me to fit all my necessities and then some, without the bag appearing bulky or misshapen. I was delighted to receive my purse without any marring or damages, a testament to its quality craftsmanship. Speaking of which, the purse feels remarkably sturdy, leading me to believe that it will withstand the test of time and soften beautifully with use and care.
I can confidently say that I highly recommend this purse to anyone in search of a stylish and functional accessory. It has quickly become an indispensable part of my daily routine, and I have no doubt that it will serve me well for years to come.
Callie Lebsack –
Owning this crossbody bag has elevated my fashion game. Its premium leather and distinctive design make it a standout piece, while its functionality ensures that it’s as practical as it is stylish. A true icon of luxury and elegance
Mallory Smitham –
My fashion favorite! 💖
Berenice Ryan –
Fits all my essentials with ease
Malvina Reilly –
I am in awe of this bag’s chic design and functionality. It’s the perfect size for daily use and the metal knot handle adds a unique touch. The quality is evident in every aspect, from the leather to the hardware
Melyssa Hessel –
This bag’s design is a perfect example of how practicality can meet luxury. The interior compartments are thoughtfully arranged, making it easy to stay organized on the go. Its size is ideal, striking the right balance between being compact and spacious
Dariana Morissette –
I adore the fine craftsmanship of this bag. The gold metallic hardware adds a luxurious touch, and the adjustable shoulder strap makes it incredibly versatile. The deep red hue is stunning and pairs well with everything in my wardrobe
Frida Dooley –
This bag is a masterpiece that has quickly become the jewel of my collection. Its soft, genuine leather and the distinctive metal knot handle not only make a strong style statement but also offer a comfortable grip that complements its overall aesthetic. The internal structure, with dedicated pockets for essentials, showcases a harmonious blend of elegance and practicality. Its rivet decoration and stylish flap pocket are not just design elements but functional features that enhance its accessibility and usability. This bag, with its robust construction and thoughtful design, is a testament to the art of fine craftsmanship, making it a prized possession for anyone with an eye for quality and a taste for luxury
Caroline Davis –
From the moment I laid eyes on this bag, I knew it was something special. The rich red leather and the striking metal knot handle make it a true fashion statement. It’s not just beautiful; it’s also incredibly functional, with well-designed compartments that cater to all my needs.
Fanny Renner –
I am utterly impressed with this bag’s craftsmanship. The attention to detail in its stitching and the premium feel of the leather make it a standout accessory. Its practical design, featuring ample storage and easy access pockets, makes it an essential for daily use. This bag is perfect!!
Lea Abshire –
This crossbody bag is a testament to what luxury should feel like. The genuine leather exudes quality and durability, while the unique metal knot handle provides an exquisite touch that sets it apart from ordinary bags. Its versatile nature makes it suitable for various occasions, seamlessly transitioning from day to night wear. The bag’s ample storage, with dedicated pockets for my phone and essentials, ensures that I’m prepared for anything while maintaining a sleek and stylish profile. It’s more than just a bag; it’s a statement of my personal style and a reflection of my appreciation for the finer things in life
Carmine Cole –
The premium red leather, combined with the distinctive metal knot handle, creates a sophisticated and stylish accessory. It’s spacious, comfortable to carry, and perfectly organized inside. This bag is a statement piece that has added immense value to my collection and daily routine
Louvenia Carroll –
I can’t express enough how much I adore my new bag! The craftsmanship is outstanding, with every detail carefully considered to create a perfect blend of style and functionality. The metal knot handle is both elegant and unique, making this bag a true standout. It’s a versatile piece that enhances any look, from casual to formal
Katlyn Roberts –
Stylish and durable, wins on all fronts 👍
Kelly Ledner –
💖 Best purchase ever! Luxurious and perfect size
Margarette Kreiger –
Absolutely stunning!
Mathilde Bernier –
Owning this bag has been a delightful experience. The quality of the leather is top-tier, and it feels luxurious to the touch. The design strikes the perfect balance between elegance and practicality. The metal knot handle is not only stylish but also comfortable to hold. The interior compartments are perfect for keeping my belongings organized, and the size is ideal for everyday use or special occasions. It’s a versatile piece that has become a staple in my wardrobe. I appreciate the craftsmanship and thought that went into making this bag, and it’s evident in every aspect of its design and functionality
Hal Goodwin –
From the moment I saw this bag, I knew it had to be mine. The red leather is striking, and the metal knot handle adds a modern twist to its classic shape. It’s spacious enough to hold all my essentials, including a large wallet, phone, and even a small makeup bag. The pockets are well-placed, making it easy to stay organized. The quality of the leather promises durability, and I can tell it will age beautifully. It’s not just a bag; it’s a statement piece that complements any look, whether casual or formal. Owning this bag feels like a luxury, and it’s definitely a standout piece in my collection
Heaven Kunze –
This bag is a dream come true! The leather is so soft and the design is timeless. It fits everything I need, from my phone to my makeup. It’s perfect for parties and adds a pop of color to any outfit. Definitely worth the investment
Sofia Hermiston –
Just the right size and the leather feels luxurious! I’ve received so many compliments on the metal knot handle. It’s a great conversation starter and adds a sophisticated touch to my look
Eleanora Frami –
I’m in love with this bag! It’s not only stylish but also very comfortable to carry. The pockets inside are perfect for organizing my things. It’s become my go-to bag for all occasions
Angelica Purdy –
I recently purchased this bag and I am IN LOVE. The craftsmanship is evident in every stitch, and the metal knot handle gives it a distinctive look that I’ve not seen anywhere else. It’s not just about the looks; the functionality is top-notch as well. The interior is well-organized with pockets that fit my phone, wallet, and keys perfectly, not to mention the additional space for other items I carry around. The bag is comfortable to wear, and the leather quality ensures it will last for years. It’s a perfect blend of fashion and practicality, making it an excellent choice for anyone looking for a high-end, durable bag that doesn’t compromise on style