Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Kiera Reichel –
Let me tell you, this red leather crossbody bag is really high quality! Despite its smaller appearance, it boasts a surprising amount of room inside, along with a convenient zipper pocket for added organization. The high-quality zipper operates smoothly, and the long strap comfortably fits around my shoulder, even with layers on. The classy and sophisticated look of the material is simply unmatched.
Esmeralda Crist –
Looks better in person but also like the photo. Not real big, not to small. Well made !
Adeline O'Reilly –
I simply love, love, love this purse. The color “Wine Red” is so pretty for autumn. Will probably order another one in a black color.
Lelia Senger –
It’s everything I’ve been looking for! The material is thick and sturdy, yet surprisingly light on my shoulders, making it incredibly comfortable to carry around all day. It effortlessly accommodates all my basic essentials, providing ample space without feeling bulky or cumbersome.
Cordie Gleichner –
😍
Adell Walker –
Best purchase ever! 💖
Kate Harvey –
Holds all of my “stuff” with room to spare. This bag is sturdy and color dye is very distinctive-looking.
Tyra Emmerich –
I must say, this purse has quickly become one of my absolute favorites! Crafted from genuine leather, it not only looks fantastic but also exudes a sense of luxury and sophistication. Its fashionable design and impeccable craftsmanship truly set it apart. I’m amazed by how much it can comfortably accommodate – from my iPhone 14 to my wallet, makeup, and even a small snack, there’s plenty of room for everything I need. Plus, the inside zipper pocket provides a secure place for storing important items. Overall, I couldn’t be more pleased with this purse – it’s stylish, practical, and exceptionally well-made.
Loren Bayer –
Just a bit small for me
Penny Batz –
Thank you!
Alanna Ortiz –
Seems to be well made. Love the size – plenty large enough to hold all the basics without being too large. Very nice looking bag.
Estelle Runte –
I’m really impressed with the durability of this small bag, and the color is absolutely stunning – perfect for any season! It’s become my go-to for quick trips to the store because it’s so lightweight and easy to carry. Overall, it’s a fantastic choice for everyday use.
Kaitlyn Feil –
high quality leather, very stylish…ABSOLUTELY LOVE
Amira Wyman –
I can’t express enough love for this purse! As someone accustomed to larger bags, I was pleasantly surprised by how much I could fit into this smaller crossbody. It comfortably holds my wallet, phone, makeup essentials, and even a manicure set! The genuine leather material exudes quality, and I’ve already received numerous compliments on its elegant appearance. The short strap is exactly what I was looking for, and the bag effortlessly complements any outfit. Highly recommend this stylish and functional accessory!
Lily Maggio –
I couldn’t be happier with my purchase!
Christina Towne –
perfect for everyday use! high quality leather, lots of room for it’s size!! wine color is my favorite
Justine Ward –
I am completely enamored with this bag!! I spent a considerable amount of time browsing through numerous options before finally settling on this one, and I have zero regrets about my decision. It has exceeded all my expectations, and I couldn’t be happier with my choice!
Bettie Collier –
L.O.V.E!
Maya Zboncak –
To be completely honest, I wasn’t expecting to be blown away by this crossbody bag – but boy, was I pleasantly surprised! From the moment I laid eyes on it, I could tell that it was something special. In fact, it looks and feels like it should cost significantly more than it does. The color is exactly as pictured, which is a rarity in itself. I can’t tell you how many times I’ve been disappointed by online purchases where the color turns out to be completely different from what I expected. But not with this bag – the wine red hue is spot-on, just as vibrant and rich as I had hoped for.
But let’s talk about the features, because they’re just as impressive as the aesthetics. The main zippered compartment is generously sized, providing ample space to keep all my essentials close at hand. And as if that weren’t enough, there are also one small zippered pocket on the inside for added organization – a thoughtful touch that I truly appreciate.
Here’s where things get even better: the interior lining of the bag is a delightful beige-and-brown print, a refreshing departure from the ubiquitous black linings that seem to swallow everything up. It’s such a simple detail, but it makes a world of difference in terms of visibility and accessibility.
Now, I’ll admit, the size of the bag is on the slimmer side. But despite its sleek profile, I was pleasantly surprised to find that all of my must-have items fit perfectly inside. And because it’s so lightweight, it’s absolutely perfect for travel – no more lugging around heavy, bulky bags that weigh me down.
All in all, I couldn’t be more thrilled with this crossbody bag. It’s exceeded all my expectations in terms of both style and functionality. In fact, I’m already thinking about black one because one thing’s for sure, I definitely need more than just one of these beauties in my collection!
Natalie Buckridge –
not big and fits everything, recommend it
Alexie Morissette –
The size and style is perfect for everyday use.
Holly Champlin –
There is a faint chemical odor.
Helena Harber –
Classic style and feels like real leather. Roomy inside. Very nice bag.
I Love it!
Jane O'Kon –
I am very pleased with my recent purchase. This purse is not only stunning but also incredibly spacious. The craftsmanship is top-notch, and I can tell it’s built to last. I specifically purchased it for an upcoming trip, and it’s exactly what I was looking for. I opted for the black color, but now I find myself eyeing the red one as well.
Virginia Upton –
I was really surprised it was exactly the same colour
Thanks