SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl Tech Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great
Very good! Comes in a pack of 3. The adhesive is very strong and it's extremely easy to put on the protector, the only downside is that it stands out a bit too much.
Perfect Lens Protection for iPhone 17
It fits very well with the iPhone camera and does not modify its quality.
Delivered quickly, the package very well packed, very good value for money, thank you very much ………..
The product i received is exactly as pictured and the quality is very good:)
Everything perfect. Just as indicated in the description and at a very reasonable price. Recommended, would buy again.
It was very good since I needed a protector and this one has a low price and fulfills its function well.
Perfect at the levels of recommending, really really really good.
Perfect. Comes with cleaning materials, easy to install.
Perfectly protects lenses very well, contains 3 pieces.
Fits perfectly! Good quality for iPhone 15 Pro Max and 16
Delivery was in one week ! Looks good, not damage.
Fits perfectly well, quality product.
The quantity is correct and it arrived well. I bought it cheaply and well
I always order them and they protect the camera very well.
Everything was perfect, and it arrived exactly as indicated.
Good quality
Works goooooood. Jsut as the picture shows. Ya ahahah
It's very good, durable and sturdy. Great value for money.
Haven’t tried them on yet but looks fine to me.
This comes with its respective cleaning and drying cloths, I have bought these lenses before, they are luxurious, they protect the camera a lot. What I do not recommend is using cases with the camera closed because it won't be useful at all 👉🏻👉🏻
It comes well packaged, arrived before the indicated date and is exactly as described, looks like good material.
perfect protector
It's cost-effective and the delivery is fast, which is great. It's cost-effective and the delivery is fast, which is great. It's cost-effective and the delivery is fast, which is great.