SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl Tech Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Useful tempered glass for phones camera lens
Very good camera lens, very easy to install i do on my first try. If you have trouble just buy a couple more.
The protective glass fits perfectly on the iphone 13 pro max camera, ensuring full coverage and clarity.
Really nice quality and comes with good packaging
Perfect!!!!!!!! It arrived 1 week earlier than expected.
Arrived quickly, well packaged, haven't used it yet, we'll see how it looks on the phone, thank you.
Incredible product, I didn't expect this quality, very easy to apply and sticks well.
Very good! It's easy to install and provides great protection!
Very nice camera protector
Thank you. They completely cover the cameras and now I don't have to worry about that.
Nice lens protector, already on the second one cause i was wiping it with a towel that had a bit of sand on it and i scratched it. Has some trouble focusing when using the telephoto lens but still ok.
Good quality lens protection!
Great product it’s sooo good and it doesn’t break easily better than other ones i’ve tried before.
It fits well with the regular iPhone 17 model and looks neat and nice. It fits well with the regular iPhone 17 model and looks neat and nice. It fits well with the regular iPhone 17 model and looks neat and nice.
The glass is excellent. This is not my first purchase. The size is just right. Delivery took about three weeks. Very good!
As shown, very good quality and well packaged.
There's no need to buy it at a high price from another place, it's sturdy.
Top! Very good
Perfect. 👍🏽
It's super good, it fits my iPhone perfectly, I'm very satisfied and the shipping was very fast, excellent.
It fits well~ It fits well~ It fits well~ It fits well~ It fits well~ It fits well~ It fits well~ It fits well~ It fits well~ It fits well~ It fits well~ It fits well~ It fits well~ It fits well~ It fits well~
The delivery was fast and the item arrived well. However, there are cases where it gets damaged when removing the case, so I think I should handle it carefully.
It's much better than expected. It's much better than expected. It's much better than expected. It's much better than expected. It's much better than expected.
Super. The covers arrived very quickly without any damage, I recommend the seller and the product.
Really very nice and useful for protecting the camera. I recommend.