SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Hitl Tech Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://hitltechstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very discreet and did not change the image of the cameras at all.
I haven't tried it yet so I'm not sure exactly how it is, but when I roughly put it on top, all the holes match up 😳 I hope it holds my camera well 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻
very nice & clean. The pictures look very clean despite the camera protection. You can hardly notice the camera protection. Very satisfied.
I just installed it on my phone, great quality, I recommend it.
Great item very great design. perfect for what i need and its sturdy construction will last for years.
This product has completely exceeded my expectations from the very first moment. The quality of the materials and finishes is noticeable as soon as you use it, conveying a sense of durability and good design. In addition, its operation is intuitive and practical, making the experience very comfortable even for those using it for the first time. I was surprised by how well it delivers on what it promises, offering consistent and reliable results on a daily basis. Without a doubt, it is an option that stands out from other similar alternatives due to its quality-to-price ratio and overall performance. After trying it for a while, I can say that it has become an essential part of my life. I fully recommend it to anyone looking for an efficient, well-designed product that truly makes a difference.
Everything was perfect with the shipping and everything else has been very good!
Perfect camera film. Very easy to apply. I recommend this. Such a great price!
Fits perfectly with the iPhone 17 Pro Max, very fast shipping.
They arrived superbly packaged and quickly. The quality it’s really good
Great for protecting the rear cameras of my iPhone 17.
Good overlay, securely packaged. I recommend it.
Very good product. I recommend it.
It did smudge slightly, but it's not noticeable and I had to use a case with a camera hole instead! It seems much safer to use it this way. Good good, I bought 3 sets of 5 pieces and it was a good idea to save them.
The screen protector fits perfectly with a case on the phone, it has not been necessary to remove it, it is of good quality and very easy to install.
I highly recommend the seller. Fast and efficient, professional received in about a week. Package in good condition, now I just need to install it on my phone.
Good quality. Adheres quickly and strongly
Excellent product! Arrived fast, well packed, exactly as described. Great quality and very reliable seller!